I hired this service after a lengthy conversation with "Bill, " who was sympathetic and spent a great deal of time with me until I agreed to the service and gave my credit card information. I also had to sign a document that said no matter what I wouldn't try to "chargeback" my credit card payment and that I would not sue the company. I now know why that document was so important to them. Bill spent a great deal of time with me when I was ready to give my credit card number, but when it came time to deliver the service he all but disappeared. I had to call daily and send emails, just to pray that anyone would respond. After I received paperwork showign that they servied my tenants 16 year old daugthter and NOT my tenant, I just about lost it. They finally admitted that they served the wrong person on the phone, but the only person I could speak with was the woman who answered the phone and then screened the call. Each timet I called she pretended to be a different person. After a week's worht of calls she finally told me that the CEO of the company was going to personally handle my case. She wouldn't give me the CEO's name and the CEO was never willing to speak with me, but my case was being handled. On the day of court, I met with an attorney at the courthouse. He had just opened my file and did not work for the company - he certainly wasn't the CEO. After looking at my file he told me that the paperwork was incorrect and that the judge would likely throw my case out of court. He was right. It took another 6 moths to evict my tenant simply because of sloppy paperwork and incompetent people. I would never, ever recommend this companyt o anyone EVER. What a scam.
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