Ken Feeser came highly recommended to us by our real estate agent, when we bought our home. We hired him to pour a concrete slab for a hot tub and then to build a deck around the hot tub once it arrived. My husband is soon-to-be 88 years old and we live on his fixed income/pension.
He requested a $1,500 deposit which was a little less than 50% of the total price he quoted us for the job. We foolishly gave him $2,000 (a full 50%) because we wanted to incentivize him to do the job as quickly as possible. We trusted him because our real estate agent, whom we have known for fifteen years, trusted him.
Ken accepted the deposit and then made excuse after excuse about why he couldn't show up to do the work: The front end fell out of his car while he was driving down the freeway so it was in the shop; he needed new brakes while his car was in the shop; his daughter got hit in the head with a light pole and he was in the ER with her, etc.
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