Usacomplaints.com » Shops, Products, Services » Complaint / Review: Publications @ Mile High - False contract, Phishing for Credit Card, Lied, Deciptive practices. #1008622

Complaint / Review
Publications @ Mile High
False contract, Phishing for Credit Card, Lied, Deciptive practices

I received a call from a telemarketers on 11/10, the customer service rep from Publications @ Mile High asked me if I enjoyed my magazines that they have sent me. I told the CSR, that I have not received any magazines, and she went on to tell me that I signed up for a 5 year subcription service online at $49.99 totaling $1,248.75. Publications at Mile High said I signed up on 09/11 of this year which was not true. The CSR could not provide me their number, a website, and they lied about the company they were calling from. She mentioned they were calling from Subscription Solutions, but I received past due notices from "Publications at Mile High". The CSR transferred me to her manager to "cancel" my agreement and apologized. The manager somehow had my last 4 of my credit card already and my address, I have no idea how they got it. The manager stated he would allow me to cancel, if I gave them my credit card #, address, and occupation. I reluctantly gave him the information and he told me the call was being recorded. Immediately after I got off the phone, I saw my card was charged for $49.99, now they are alleging the day that I supposedly canceled for some service I never signed up for is when I signed up for a 5 year agreement with them. I fell for an obvious phishing tactic, I should have known not to give my credit card number over the phone. I've contacted the Colorado Attorney General office and filed a complaint as well as with the BBB.


Offender: Publications @ Mile High

Country: USA   State: Colorado   City: Lakewood
Address: Po Box 260076 bkCompanyPOBox
Phone: 8887893644
Site:

Category: Shops, Products, Services

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