Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dealdash - Deal Dash Items not received after 45 days, no responses from CS New York. #1008483

Complaint / Review
Dealdash
Deal Dash Items not received after 45 days, no responses from CS New York

I signed up for Dealdash in Nov 5th, by Nov 8th I have won quite a few giftcards and items and also used the Buy it Now to get bids back. All items were marked 'shipped' and I also received emails from Dealdash stating my items shipped. While once the estimated delivery dates came and went I started emailing Dealdash took them days to let me know 80% of my items were magically 'out of stock' after I was told they were shipped and to choose an item that was of lesser value! I have yet to receive most of those items!

I also purchased a $250 Walmart giftcard and had an estimated delivery date of 11/28, on 11/30 I emailed them and this was the response I received...

'We noticed an error in the shipment of your $250 Walmart Gift Card, which is issued as two $100 Walmart Gift Cards and one $50 Walmart Gift Card. Unfortunately the first shipment sent out included only that $50 Walmart Gift Card. We are already processing a new shipment for the two remaining $100 Walmart Gift Cards, and you can expect to receive them shortly. We appreciate your patience with the matter, and have added 100 Bids into your account to make up for the inconvenient delay. Best, The DealDash team'

I gave them the benefit of the doubt and figured well honest mistake, later to find out they sent that email to EVERYONE that won a $250 Walmart giftcard it didn't just happen to me! And todate 12/20 I am still waiting for my additional $200 from them!

I finally received 9 giftcards in the mail yesterday ONLY after putting in paypal disputes! I am waiting on 17 more! All were to be delivered the End of Nov, Beg. Of Dec. And I am still waiting. I have put claims into paypal for EVERYTHING not received and paypal is still 'investigating' after 10 days!

In all I spent probably $1500... I did get good deals I won quite a bit of stuff it would be wonderful if I actually received it!

It has been a horrible experience with them and most of these were Christmas items, that well in my thoughts would have been received well before Christmas... What a mess! Stay away... It may look great to get awesome deals but not when you don't actually receive them. Save yourself the heartache and stress!


Offender: Dealdash

Country: USA
Site:

Category: Shops, Products, Services

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