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DealDash Reviews & Complaints

DealDash is a bidding-fee (pay-per-bid) auction website run by DealDash, Inc. of Woodbury, Minnesota: users buy bid packs, each bid raises an auction's price by one cent, and the last bidder standing when the clock runs out wins. Below: how to get a refund, return an item or close an account under the company's own rules, where to complain, and the court and complaint record, including a 2017 class action that the plaintiffs voluntarily dismissed.

REVIEWS & COMPLAINTS97on USAComplaints · none in last 3 yrs · latest 2013
PHONE(855) 455-3325Customer support and refunds
WEBSITEdealdash.com
HEADQUARTERSWoodbury, MN
PROFILE CHECKED2026-10-28
EDITORIAL

Company Information

Legal name
DealDash, Inc.
Business type
Online bidding-fee (pay-per-bid) auction website and mobile apps operated from Woodbury, Minnesota; users buy bid packs, each bid raises an auction price by one cent, and the company says it sells overstock and liquidation goods with free shipping.
Website
dealdash.comSource: Company website and Terms of Use, checked 2026-10-27
Headquarters
Woodbury, MNSource: BBB business profile and DealDash Terms of Use section 22, checked 2026-10-27

DealDash, Inc. is a corporation at a Woodbury, Minnesota address. The BBB lists it as an accredited business with an A+ rating and 144 complaints in the last 3 years; Trustpilot shows a TrustScore of 4.2 from 4,246 reviews, with a note that the company has not invited customers recently; ComplaintsBoard shows 13 reviews and 112 complaints. These are separate sources and are not combined.

DealDash says its low auction prices are funded by the bids it sells. Every bid placed costs the bidder whether or not they win, so the total cost of an item is the final auction price plus the value of all bids used. The company says "there is no guarantee that you will win every auction" and offers a Buy It Now option that returns the bids spent if you buy the same item at that price. TINA.org, a consumer advocacy group, concluded in 2017 that the model is a form of illegal gambling that relies on deceptive marketing, and filed complaints with the FTC and six attorneys general; DealDash's founder, as quoted by TINA.org, has said the Buy It Now option is what sets the site apart from gambling. TINA.org wrote in May 2024 that, up to then, none of those regulators had taken public action against DealDash. The 2017 class action was voluntarily dismissed in January 2018 before any ruling on the merits.

The company's own Terms of Use warn that "Repeated online bidding can incur high costs." It helps to set a spending limit before bidding and to note the refund windows described in the first section.

EXTERNAL SOURCE

Independent Sources

Shown for context — not merged with USAComplaints' own numbers.

BBBComplaints in the last 3 years
361 reviews · 144 complaints · BBB business grade A+ · average customer rating 3.9 / 5
ComplaintsBoardAll reviews and complaints posted by users of the site
13 reviews · 112 reports · average customer rating 2.5 / 5
TrustpilotAll reviews to date, 588 of them in the last 12 months
4,246 reviews · TrustScore 4.2 / 5
CONSUMER ALLEGATION

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 97 historical complaints about DealDash, published between 2011 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on this page.

Show 15 more on this page
EDITORIAL

Complaint Themes

Mentions items not received, out of stock or delayed shippingMentions customer support not respondingMentions refund, money back or payment disputeMentions site crashes, freezing or lost bidsMentions suspected shill or bot bidding

Themes summarize what people write about most often. One complaint can touch several themes, and some complaints (a positive report, or one later retracted by its author) fit none, so themes are not a count of complaints.

Had an experience with DealDash? Tell other people what happened.

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Contacts

Customer service & general contact

Cancel, billing & returns

Corporate & press

Privacy requests

VERIFIED

Locations

  • Headquarters2042 Wooddale Dr, Suite 250 Woodbury MN 55125
EDITORIAL

DealDash refunds, bids, shipping and complaints: how to get help

The rules below come from DealDash's own pages: the Terms of Use (last updated July 2, 2026), the Frequent Questions, Shipping and Returns, payment help and Platform Rules pages, and the Privacy Policy (updated November 6, 2024). Where two pages give different rules, both are shown.

How to reach the company. Support is at [email protected] and the toll-free number (855) 455-3325; the company says its support team is available 24/7. Written cancellations go to DealDash Inc, 2042 Wooddale Drive, Suite 250, Woodbury, MN 55125 (Terms section 22; the notices clause in section 42 misprints the street number as "042"). Put your account email, the date and amount of the charge and what you want refunded in the request.

Refund of your first bid pack. Section 15 of the Terms offers a "No Questions Asked 100% Money Back Guarantee" on the first Bid Pack purchase. To qualify, "users must email" support "within 90 days of purchase and request for the refund"; "The refund will be credited back to you in 7 business days"; it "will be granted regardless of if you have won or lost auctions, or whether you have Bids left on your account or not"; and there is "Only 1 refund per person." Later bid packs. Section 21 says only Bids bought in Bid Packs at the then-current full price "shall have a right for refund within 30 calendar days of purchase (90 calendar days for first Bid pack purchase)," that paid Bids are used before free or promotional ones, and that "Bids obtained during the Buy it Now process do not have any rights to refund." Section 14 explains that when Bids are bought at a discount, only as many Bids as the payment would buy at the full price are refundable.

Read the rest of this section

When refunds are not available under the Terms. "If a user is suspended for whatever reason, all of their Bids will be forfeited and will not be refunded." Users "who have won an auction and paid for a product are not eligible for a refund on either Bid purchases, account activation fees, or product fees if their product has been shipped by the time of request." Bids also expire (section 18): they "must be used within 365 days from the day that the Bids have entered the account," after which they are permanently removed.

Closing an account. The Privacy Policy says: "To delete your account, email [email protected], or navigate to Settings > Delete account in the Android or iOS app," and "If you choose to close your account, all remaining bids will be destroyed." Ask for any refund you are owed before you close the account.

Buy It Now. Section 19 of the Terms says an auction may offer the 'Buy It Now & Get your Bids Back' option, which "will allow you to receive your spent Bids back, if you purchase the same model of an identical item at its 'Buy it Now' price"; the option is offered "for a limited period of time (usually 7 days after the auction ends)." The Terms also state that the Buy It Now price is not a measure of retail value: it "should not be seen as a reflection of product value, or used for price comparisons."

Winning, shipping and returns. The Frequent Questions page says a winner must "Pay the final auction price, plus sales tax where it applies, within 14 days" and that orders ship "usually within 2 to 5 business days of your payment ... Delivery then takes another 5 to 10 business days." Section 20 of the Terms sets out what happens if you miss the payment deadline: the 14 days run from the date the win-notification email is sent, not from the end of the auction, and after that DealDash can cancel the sale, so you lose the right to the item and the Bids you used are not replaced. The Shipping and Returns page says the company ships to all 50 US states and to the Canadian provinces and territories it lists, a list that leaves out Quebec (section 24 of the Terms still says deliveries are made only within the continental US), that shipping is "always free," and that tracking can take up to 10 business days from payment to appear.

Damaged, defective or unwanted items. The two cases are handled differently. A damaged or defective item, or one that does not match its description, is replaced, not refunded: the Shipping and Returns page says the company replaces such items at no cost if you tell support within 7 days of receipt, and the Terms say DealDash arranges the return and replacement at its own expense. If you simply do not want the item, the Shipping and Returns page says "You can return a product within 7 days of receiving it," while section 21 of the Terms gives a longer window: "The user may return the item in an un-depreciated condition within 30 days of receipt if not satisfied for any reason." The Terms say DealDash refunds the purchase price of the product after it has checked the item's condition, and "will not refund the value of the Bids spent to obtain the product." Because the two pages differ, contacting support within 7 days of delivery keeps you inside both windows. Before you send anything back, ask support how to return it, and keep photos of the item and packaging and the return tracking number. Section 22 adds a separate "Right to cancel": "You may cancel your contract within 30 days in written notice (e.g. letter, e-mail) to DealDash or by returning the items, without stating your reasons. The 30 day period begins when the item is received." On returning a Buy It Now order, the Terms say "the user also forfeits all the Free Bids given to them alongside the purchase" and, if those Free Bids were used, "the user will need to purchase the equivalent number of Bids in order for DealDash to process the refund."

If the company does not resolve it. If you paid by credit card and the charge is a billing error, such as bids you paid for that never reached your account, write to your card issuer: the Fair Credit Billing Act gives you 60 days after the statement showing the charge was sent. If you paid with PayPal, PayPal's Buyer Protection policy says a dispute for an item not received must be opened within 180 days of the payment, and one for an item significantly not as described within 30 days of delivery or 180 days of the payment, whichever comes first; disputes are opened in PayPal's Resolution Center. If you paid with a debit card, ask your bank how and by when to dispute the charge. You can also file with the Minnesota Attorney General (the company's home state) through its Consumer Assistance Request Form at ag.state.mn.us, with your own state attorney general, with the FTC at ReportFraud.ftc.gov, and with the BBB through the profile linked below.

Legal disputes. The Terms of Use contain an arbitration clause and a class-action waiver (see the court record section).

EDITORIAL

Complaint record: BBB, Trustpilot, ComplaintsBoard and our archive

The figures below come from different sites that use different methods. They change daily and are not added together or averaged.

  • BBB (DealDash, Inc., Woodbury, MN): rating A+; BBB Accredited Business since November 4, 2014; 144 complaints in the last 3 years, 51 of them in the last 12 months; customer reviews average 3.90 out of 5 from 361 reviews. Recent complaints shown on the profile are filed under billing and sales-and-advertising issues and are marked as answered by the company.
  • Trustpilot: TrustScore 4.2 from 4,246 reviews, 588 of them in the last 12 months; the company claimed the profile in December 2014. Trustpilot notes that the company "hasn't invited customers recently, so reviews may not be representative."
  • ComplaintsBoard: 13 reviews and 112 complaints posted by that site's users; the company has claimed the profile.

Complaints on this site. 97 published complaint reports are linked to this profile. All of them were posted between December 2011 and July 2013, most in November and December 2012, when buyers wrote about holiday orders that had not arrived. They describe the service as it was more than a decade ago, not as it is today. They are the authors' own accounts and allegations.

What those complaints are about. The most frequent subject is won or purchased items that did not arrive, arrived late or were declared out of stock, sometimes with a gift card offered instead. Next come emails to customer support that went unanswered and requests for refunds of bid packs or PayPal payment disputes. Smaller groups describe the site freezing or crashing during auctions so that bids were lost, and suspicions that rival bidders were automated or planted. A complaint can raise more than one of these subjects.

EDITORIAL

Regulators: complaints filed with them and complaint routes

Enforcement actions. The consumer advocacy group TINA.org, which asked federal and state regulators to act against DealDash in 2017, wrote in May 2024 that, up to the date of that article, those regulators "have failed to take any public action against DealDash."

Complaints filed with regulators by TINA.org. TINA.org's DealDash page says that on June 5, 2017 it sent complaint letters to the Federal Trade Commission and to the attorneys general of Minnesota, New York, Connecticut, Pennsylvania, Massachusetts and the District of Columbia "urging each of the agencies to take action," and that it notified the BBB the same day. The page says the BBB changed the company's rating to "NR" (No Rating) later that day; the BBB profile now shows A+. TINA.org's June 2017 report says refund problems were cited in nearly two-thirds of the more than 600 consumer complaints about DealDash filed with the FTC. Those are TINA.org's statements about its own complaints and about complaints it says the FTC received; they are not findings by any agency.

TINA.org's position and the company's changes. TINA.org's page states it "determined that the company operated a form of illegal gambling and used deceptive marketing tactics." The same page lists, among "Highlights," "Company made certain changes to marketing," and in a January 2018 entry says that an audit found the company had stopped advertising misleading winners' testimonials on its social media accounts and that a total-cost disclosure had appeared in a TV commercial, which TINA.org called insufficient. In May 2024 TINA.org wrote that the fine print of a TV ad then airing says the advertised deals "include[] the cost of bids." TINA.org's conclusions are those of an advocacy organization, not findings by a court or agency. TINA.org's 2017 report also records the company's side: DealDash calls its auctions "entertainment shopping," and its founder, William Wolfram, has said that the main thing separating it from gambling sites is that a bidder who loses can still buy the item through Buy It Now. No court ruled on the gambling question in the 2017 class action, which ended in a voluntary dismissal.

Read the rest of this section

Company statements. DealDash's "DealDash is Legit" page says "there is no guarantee that you will win every auction," that if you do not win "you can buy the same item for its Buy It Now price and every bid you used comes straight back to your account," and that new bidders can get their money back on the first Bid Pack within 90 days. Its Platform Rules page says it uses "monitoring systems and anti-fraud protections to detect bidders who break" its rule against coordinated bidding.

Where to complain. Contact DealDash support first and keep the reply. If that fails: the Minnesota Attorney General, because the company is based in Minnesota, takes complaints through its online Consumer Assistance Request Form at ag.state.mn.us. You can also report to the FTC at ReportFraud.ftc.gov, to your own state attorney general, and to the BBB through the profile linked below. If you paid by credit card and dispute a billing error, such as a charge for bids you did not receive, the Fair Credit Billing Act requires you to write to the card issuer within 60 days after the statement showing the charge was sent.

EDITORIAL

Court record: Pstikyan v. DealDash (D. Minn. 2017), other dockets and the Terms' arbitration clause

Pstikyan, et al. v. DealDash, Inc., No. 0:17-cv-01164 (D. Minn.). According to the court docket on CourtListener, Grant Pstikyan filed a class action complaint against DealDash, Inc. on April 13, 2017 in the U.S. District Court for the District of Minnesota (assigned to Chief Judge John R. Tunheim and Magistrate Judge Franklin L. Noel). The complaint was brought for "all persons who have purchased bids or merchandise" through DealDash.com or its apps and alleged violations of Minnesota consumer-protection statutes (Minn. Stat. 325F.68, 325F.67, 325D.13, 325D.12 and 325D.44) and unjust enrichment. It alleged, among other things, that DealDash's auctions were "illegal lotteries" and that many "brand name" products were cheap, generic brands sold only through DealDash and an affiliate. These are the plaintiff's allegations.

Procedural history from the docket. An amended complaint was filed July 21, 2017 by Grant Pstikyan, Carole Bennett and Ken Ford. DealDash filed motions to dismiss under Federal Rules 9(b) and 12(b)(6) on June 30, 2017 (against the original complaint) and August 21, 2017 (against the amended complaint). The second motion was referred to Magistrate Judge Franklin L. Noel, who held a hearing on December 15, 2017. On January 12, 2018 the plaintiffs filed a Notice of Voluntary Dismissal, and on January 17, 2018 Chief Judge Tunheim entered an "Order Dismissing Case." The docket shows no ruling on the motion to dismiss and no settlement, and the reasons for the voluntary dismissal were not disclosed.

Read the rest of this section

Arbitration and class waiver in the Terms. Section 34 of the Terms of Use says disputes that "cannot be resolved informally shall be submitted to binding arbitration in the state in which the Terms were performed," conducted by the American Arbitration Association under its Consumer Arbitration Rules, and that claims must be brought "in your individual capacities, and not as plaintiffs or class members in any class, collective, or representative proceeding." Disputes seeking only injunctive or other equitable relief "may be pursued in the state and federal courts in the State of Delaware." Section 35 makes the agreement subject to United States and Minnesota law.

Other federal cases naming DealDash. CourtListener lists four other federal dockets with DealDash in the case name. They are shown by caption, court, docket number, dates and nature-of-suit label:

  • O'Weger v. DealDash Inc., No. 1:14-cv-02076 (N.D. Ga.): filed July 1, 2014; terminated September 15, 2014; nature of suit "710 Labor: Fair Standards"; cause "29:216(b) Labor - Minimum wage or overtime compensation." DealDash Inc. is the defendant. The docket summary does not say how the case ended.
  • DealDash Oyj v. ContextLogic Inc., No. 3:18-cv-02353 (N.D. Cal.): filed April 18, 2018; terminated August 12, 2019; nature of suit "840 Trademark," cause "15:1114" (trademark infringement). DealDash Oyj is the named plaintiff; the parties also include DealDash Inc.
  • DealDash OYJ v. ContextLogic, Inc., No. 3:19-mc-00049 (D. Conn.): filed April 22, 2019; nature of suit "990 Other"; cause "Motion to Compel"; assigned to Judge Alvin W. Thompson. This is a miscellaneous proceeding opened in DealDash Oyj's name on a motion to compel, connected to the trademark case above, not a separate lawsuit. Parties include DealDash Inc., ContextLogic, Inc., DealDash OYJ and Dynata, LLC.
  • DealDash Inc v. Brandie Raye LLC, No. 2:24-cv-00236 (D. Wyo.): filed November 21, 2024; terminated January 7, 2025; nature of suit "190 Contract: Other," in federal court on diversity jurisdiction. Document 1 is described as a "COMPLAINT for Declaratory Judgment, Replevin and Injunctive Relief filed by DealDash Inc."; DealDash Inc is the plaintiff.

Pstikyan is the only consumer class action among the federal dockets CourtListener lists under the DealDash name.

PUBLIC RECORD

Court & Public Records

Pstikyan, et al. v. DealDash, Inc.

Dismissed

U.S. District Court, District of MinnesotaDocket 0:17-cv-01164 (JRT/FLN)Source ↗

Dismissed

A putative consumer class action under Minnesota consumer-protection statutes and for unjust enrichment. Complaint filed April 13, 2017; amended complaint July 21, 2017 (plaintiffs Grant Pstikyan, Carole Bennett, Ken Ford); the defendant's motion to dismiss under Rules 9(b) and 12(b)(6) was heard before Magistrate Judge Franklin L. Noel on December 15, 2017. The plaintiffs filed a Notice of Voluntary Dismissal on January 12, 2018, and Chief Judge John R. Tunheim entered an "Order Dismissing Case" on January 17, 2018. The docket shows no ruling on the motions to dismiss and no settlement, and the reasons for the dismissal were not disclosed. No court decided the allegations.

O'Weger v. DealDash Inc.

Filed

U.S. District Court, Northern District of GeorgiaDocket 1:14-cv-02076Source ↗

Filed — no final outcome recorded

An individual wage-and-hour claim under the Fair Labor Standards Act, not a consumer case. The complaint, with a jury demand, was filed July 1, 2014; nature of suit "710 Labor: Fair Standards," cause "29:216(b) Labor - Minimum wage or overtime compensation." The docket lists the case as terminated September 15, 2014; its summary does not say how the case ended.

EDITORIAL

Who runs DealDash and how the auctions work

Operator. The Terms of Use name the operator as DealDash Inc., 2042 Wooddale Drive, Suite 250, Woodbury, Minnesota 55125. The BBB lists DealDash, Inc. as a corporation at that address, gives February 22, 2010 as both its business start and incorporation date, and names Mr. Mark Streich as CEO. The company's corporate site, dealdashcompany.com, says DealDash was "Founded in 2008," describes a team of "40+ people, 7+ countries," and ships most products from a Utah warehouse and specialty products from a Texas warehouse; the founding year there differs from the BBB date. TINA.org's June 2017 report described DealDash as a Finnish company with offices in Minnesota and named William Wolfram as its founder. The 2017 class-action complaint described DealDash, Inc. as a Delaware corporation and a wholly owned subsidiary of the Finnish company DealDash Oyj. In 2018 DealDash Oyj was the named plaintiff in a federal trademark case against ContextLogic, the operator of Wish, in which DealDash Inc. is also listed as a party.

How the auctions work. The company's "DealDash is Legit" page says bidders buy bids in Bid Packs of 100 and other sizes, that daily discounts "often bring the price to 13¢ or less" per bid, and that "The bids sold are what fund the deeply discounted auction prices." Under the Terms of Use (section 19), each bid raises the item's price by $0.01, and the last valid bidder when the countdown ends wins. The Frequent Questions page says every auction "starts at $0.00 with no reserve" and each bid "resets the clock to 5 seconds." Bids used on an auction you lose are not refunded, but the company says "if you do not win you can buy the same item for its Buy It Now price and every bid you used comes straight back to your account." The winner must pay the final auction price plus any sales tax within 14 days of the email that notifies them of the win.

Other rules that affect bidders. The Platform Rules say a user can win a particular item "at most 12 times in a 365-day period" and "a maximum of 50 auctions in a single week." Bidders found coordinating with family or friends have their wins voided and, in severe or repeat cases, are permanently suspended "without a refund." The Terms (section 17) say DealDash "attempts to limit some auctions to users of comparable skill" and may limit which auctions a user sees based on factors including the user's experience, past success, "demographic factors, prior bidding and spending activity." Section 6 warns: "Repeated online bidding can incur high costs."

Changes to the published terms. TINA.org's May 2024 article quotes the company's 2015 Terms of Use as saying "Most customers will not win auctions and you are on average unlikely to save money using this Site." The current Terms of Use, last updated July 2, 2026, do not contain that sentence.

EDITORIAL

Frequently Asked Questions

How do I get a refund on a DealDash bid pack?

For your first Bid Pack, section 15 of the Terms of Use gives a no-questions-asked 100% money back guarantee: email [email protected] within 90 days of purchase and ask for the refund. The Terms say it is credited "in 7 business days," is granted whether or not you won auctions or still hold Bids, and is limited to one refund per person. Under section 21, unused Bids from later packs bought at full price can be refunded within 30 calendar days of purchase; Bids obtained through Buy It Now cannot be refunded. You can also call support toll-free at (855) 455-3325. If a refund you are owed is refused, see the escalation steps in the first section.

How do I close or delete a DealDash account?

Section 8 of the Privacy Policy says: "To delete your account, email [email protected], or navigate to Settings > Delete account in the Android or iOS app," and that if you close your account "all remaining bids will be destroyed." The company may keep some data for regulatory or customer-service purposes. If you are still within a refund window for paid bids, request the refund before you delete the account.

What does DealDash's Buy It Now & Get your Bids Back option do?

If you lose an auction, section 19 of the Terms of Use lets you "receive your spent Bids back, if you purchase the same model of an identical item at its 'Buy it Now' price," usually within 7 days after the auction ends; section 20 says the Buy It Now price and tax must be paid within 7 days of the auction ending. The returned Bids cannot be refunded for cash. The Terms add that the Buy It Now price "should not be seen as a reflection of product value, or used for price comparisons," so compare it with prices at other stores before buying. If you return a Buy It Now order, you forfeit the free Bids that came with it, and if you already used them you must buy the same number of Bids before the refund is processed.

Do DealDash bids expire?

Bids expire after one year. Section 18 of the Terms of Use says Bids "must be used within 365 days from the day that the Bids have entered the account through purchase, item exchange or auction win," after which "they will expire and be permanently removed from the account." Unused paid Bids can be refunded only within 30 days of purchase, or 90 days for the first Bid Pack, so a refund request should be made well before they expire. Suspended users forfeit their Bids without a refund.

How long does DealDash shipping take, and what is the return window?

The Frequent Questions page says orders ship "usually within 2 to 5 business days of your payment" and delivery "takes another 5 to 10 business days"; the Shipping and Returns page adds that tracking can take up to 10 business days to appear and that shipping is free. For returns, the Shipping and Returns page gives 7 days from receipt, while sections 21 and 22 of the Terms of Use give 30 days from receipt to return an item in un-depreciated condition or to cancel by written notice. Contacting support within 7 days keeps you inside both. Damaged or defective items are replaced rather than refunded if you report them within 7 days of receipt. On a return of an unwanted item, the Terms say the purchase price is refunded after DealDash checks the item's condition, but the value of the Bids spent to win it is not.

Who operates DealDash and where is it based?

The Terms of Use give DealDash Inc, 2042 Wooddale Drive, Suite 250, Woodbury, MN 55125 as the company address, and the BBB lists DealDash, Inc., a corporation, at the same address with Mr. Mark Streich as CEO. The company's corporate site says it was founded in 2008 and ships from warehouses in Utah and Texas. In 2017, TINA.org described DealDash as a Finnish company with offices in Minnesota, founded by William Wolfram, and a class-action complaint filed that year described DealDash, Inc. as a wholly owned subsidiary of the Finnish company DealDash Oyj.

Has DealDash been sued or sanctioned by a regulator?

A federal consumer class action, Pstikyan v. DealDash, Inc. (D. Minn. 0:17-cv-01164), was filed April 13, 2017 and ended when the plaintiffs filed a Notice of Voluntary Dismissal on January 12, 2018; the court entered an Order Dismissing Case on January 17, 2018, and no court decided the allegations. Federal court records also list a 2014 wage-and-hour case brought by an individual against DealDash Inc. (N.D. Ga. 1:14-cv-02076) and two cases that DealDash companies brought as plaintiffs: a 2018 trademark case against ContextLogic, the operator of Wish, and a 2024 contract case in Wyoming. A 2019 Connecticut proceeding on a motion to compel, opened in DealDash Oyj's name, is connected to the trademark case. On regulators: the consumer advocacy group TINA.org filed complaints with the FTC and six attorneys general on June 5, 2017, and wrote in May 2024 that, up to the date of that article, none of them had taken public action against DealDash.

Can I sue DealDash or join a class action?

Section 34 of the Terms of Use sends disputes that cannot be resolved informally to binding arbitration run by the American Arbitration Association under its Consumer Arbitration Rules, requires claims to be brought "in your individual capacities, and not as plaintiffs or class members in any class, collective, or representative proceeding," and says that by agreeing you waive the right to sue in court and to a jury trial. Claims seeking only an injunction or other equitable relief may go to state or federal court in Delaware. Whether the clause applies to your situation is a question for a consumer lawyer. Filing a complaint with the Minnesota Attorney General, the FTC or the BBB is a separate route from a lawsuit.

What do BBB, Trustpilot and ComplaintsBoard show for DealDash?

BBB shows an A+ rating, accreditation since 2014, 144 complaints in the last 3 years (51 in the last 12 months) and a 3.90 out of 5 average from 361 customer reviews. Trustpilot shows a TrustScore of 4.2 from 4,246 reviews, with a note that the company has not invited customers recently. ComplaintsBoard shows 13 reviews and 112 complaints. These numbers come from different sites, change over time and are not combined.