Complaint / Review
Usaa
Kevin J Bergner It has been 18 months since my claim was opened, I paid for multiple policies on the same house, USAA is doing everything not to pay me, my home is not habitable, and USAA adjusters are trying to put

Please forgive any typos. I am working with a broken laptop. This is the 4th time that I have typed and lost all of my information.

First round of asking for help

On 6/26 I walked into my home to find that it had been burglarized. I had been in and out of town, and
it is an unusual case, as the police say that someone had been living in my home. I have an insurance
policy with USAA insurance. I have been through 4 or 5 adjusters; I have given way too much information
about my life, I provided information from slavery, on all four sides of the family until now, as I was asked by one adjuster, and I have it in writing, "how could people of color afford such things" and that of my February to help care for my mother. Janice McMillon, my mother,
passed away in July. My sister, Holly Steele and I cared for my Grandmother at home until my sister moved
back to Michigan to work for the Department of Commerce in October.