Complaint / review text:
This company is the worst I joined them in March and did not receive one ounce of medications UNTIL June and the only reason I received it was because I had to threaten them legal actions they never once called me to tell me that my doctor filled out the paperwork incorrectly which I seriously doubt he did since I was actually there when he signed it and I am the one who mailed it off to them. If you value your money PLEASE I BEG YOU to not believe the BS their "advocates" or anyone who gives them a five star rating are trying to sell you, they are crooks and prey upon the needy which is sickening and sad in my honest opinion it is ridiculous how long it takes to receive your medications but takes them only seconds to drain your bank account on a monthly basis mind you I joined them in March and received medicine in May or June have not received anything since their excuses are far fetched and they cannot even remember my prescribing doctor name they have too many different PO BOX's and phone numbers as well as names for their company why not have just one physical legit address and phone number, or if you do get a PO BOX why not have one instead of multiple from a different postal code not the one that you see on your membership kit, this is the last and final straw in fact they named another doctor who I've never met or given any kind of approval to change around my medications to. I tried to work with them but they are just not worth it, I've dealt with plenty of medicine assistant programs and none of them are as slimey as these people are. Whomever is giving them great reviews more than likely works for them because their score is 2.1 on facebook and none of the reviews on their facebook are nice they have one stars with just about everyone and customers are asking for refunds they waste no time trying to belittle them and tell them how wrong they are and how right they are when in fact they are manipulative and conniving, I am also gonna contact my bank and have them dispute or refund me for the cash they pulled off my card yesterday or today I refuse to let these crooks drain me for every penny I have and I refuse to let them think they will get away with it, they are also not a health insurance agency but they are passing themselves off as one when you look them up on Google yet in their membership kit they state that they are not a health insurance company so why pass yourself off as one when you pop up on Google? I am in the process of getting them to refund me all of my money back $140 (since I did receive medicine in May & there was a hold in April since I had not received any kind of medications from them when I joined them on the 9th of March for $85 so that does not count ) as well as ending my membership with these con artists. They deserve to be shut down I am actually extremely upset and stressed I worry more if I am getting scammed and will receive medications with these people than I do not worry, I would rather figure out some other way to get my medications than to keep having to make them do their jobs and actually send me what I am paying for. I am actually so distraught over this as I wait on them for my medications I am actually becoming sicker my symptoms to my lupus are not getting better they are getting worse no thanks to them at all. I just want a refund of the amount that they owe me and I will be happy to figure out how to get help by people who actually want to help me and not take my money for the fun of it. I would not recommend anyone to these clowns do your research before you even give them any information that way you can decide for yourself if you want to do business with these people or not.