It a nut shell, you sign up with Virgin gaming to play video game tournaments for real $.
There is no costumer service # available to deal with complaints and they refuse to response to emails.
In my case I signed up to play, the system would not work, so I did not play after I paid. I contacted them by email and they replied and identified the problem and told me how to fix it.
But then when I could not follow their direction and get it working I replied again and got not response. I then got frustrated and asked for a refund and no reply.
I send another email asking why I was not being responded to and through their email system my complaint was closed no refund issued an not a single email explaining why they are doing nothing, and the kicker, I decided to withdraw the remaining funds from my account and there is a fee to simply withdraw the money you've given to them ridiculous.
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