I reviewed tickets for the Khan vs Peterson fight in DC on line and had a few questions and decided to call the customer service line. After the question (s) was answered, I decided to go ahead and use the rep to place the order instead of placing on line. The rep repeated my request and I assumed we was good to go. Upon receiving my order, I received different tickets than what I purchased.
The tickets received was even priced lower, at the time of purchase, than what I purchased. When I discovered this, I call to make a complaint to see what could be done and was denied the opportunity to speak with a manger, was told all sales are final and there was nothing that could be done. Everything that was discussed in the original call seemed to all be a lie.
After spending more than 30 minutes trying to get a manager, fianlly when one comes on, I was basically told that they was extremely busy and was experiencing techinical difficulties with their phone lines and there was nothing that could be done. Nothing was true at that point. The tickets received was almost triple the price of the original ticket. Do not use this company. They are scams and will totally rip you off.
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