I purchased 2 tickets for the Dave Metthews Band concert at Madison Square Garden, New york City for the 13th of November from stagefront tickets through plum benefits since ticketmaster did not have any tickets available. Their website quoted me the tickets at $143.00 each which I purchased by credit card. I was also charged 2 X 21.45 service fee as well as $25 delivery fee which was also quoted up front. The total I was charged was $353.90 I received my tickets on 11/11/10 and was shocked to find that the tickets showed a face value of $75 each. Stagefront tickets had charged me almost double the face value of the tickets. Tickets which I should have had for around $150 I had paid around $315 for. On speaking to a customer representative for stagefront I was told that stagefront buys the tickets from ticketmaster in bulk as soon as the tickets are available there and holds them. Thus the common public (like me) do not get access to them. They wait for the demand to rise and then sell them at inflated prices thus creating a secondary market through other companies (In my case ticket liquidators) that further inflate the price. This is tantamount to black marketing. I am shocked that they are doing this openly. I cannot believe that this is not against the law and that they are brazenly touting this as their business model. Reselling tickets at a 10%-20% commission/service charge is one thing but selling them for more than double the original price is CRIMINAL. I bought tickets not from an individual but from a company for more than double the original value (I paid $343 when they tickets cost only $150). How can that be fair and legal??
0 comments