Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Disneyland Resort - Overcharged and unresolved. #517088

Complaint / Review
Disneyland Resort
Overcharged and unresolved

I bought a Pirates of the Caribbean coat on October 13. Sadly, used to do not take a look at my bill until 10/14/09. I recognized that I had been billed twice ($56) and that I named the amount about the bill and described that I had been billed twice for that purchase of the simple coat. I had been advised to visit Visitor Communications within the Disneyland Resort to solve the problem. On 10/15/09, I visited visitor communications and talked to somebody, I had been informed they don't manage charge card differences which I'd have to contact the charge card conflicts division at 714-781-4554 and abandon reveal concept of the problem. On that same-day, I named and quit reveal concept as directed. On 10/19/09, I obtained a phone in the charge card conflicts division declaring they can't do something from there finish which I'd have to contact visitor communications simply because they had provided me the incorrect information about how to deal with this case. I ought to have gone back again to the shop (Bits Of Ten). Sadly, on 10/19/09 I had been departing to come back to Hawaii. I named visitor conversation back on 10/19/09 and was informed that I closed the bill saying that I decided to these costs and that I must confirm products about the bill before signing. Which was my problem for not taking a look at the comprehensive bill before signing but since I obtained the incorrect information about how to deal with this case, I had been scammed for $56. Throughout my numerous discussions, I had been also informed more often than once that there's no method they might confirm that used to do not get the product as billed. Quite simply, I had been looking to get another coat free of charge (may be the presumption of this declaration). I'd not undergo all of this difficulty if my declaration wasn't accurate. Sadly, I'm in Hawaii and not able to do something about this.


Offender: Disneyland Resort

Country: USA

Category: Recreation & Entertainment

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