While this product (Warhammer Online) was bought there is a guarantee of customer care from the designers of the item. Throughout the first stages the client support was there and appeared to complement the support contract. Previously 4 weeks there's no in sport support whatsoever. On 2 separate events demands for help, which could just be utilized in the sport or via an on line publish type have gone unanswered or responded 3 months later. This isn't the guaranteed support.
One particular current problem is Solution#: 6690079. This demand was created 3 months before and responded lately in mail form. You have to be online as well as in sport to get customer care so that as all of US understand we can not be recorded in 24/7. This isn't customer care because it is described from the business. Calling the EA telephone number shown on the site provides you with no choice for customer care. EA may only provide payment assistance. Calling the EA assistance quantity at 9:35 AM on March 10th, the payment assistance representative explained that I really could not need the telephone number for Mythic or may I possess the tackle for EA to be able to document a criticism. This isn't the assistance which was described by builders and designers once the game was offered. Again, this really is one problem of several. You will find hundreds which have exactly the same difficulties with no additional option than to document complains via the BBB.
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