StubHub touts their "fan protect" guarantee, but it's all smoke and mirrors and they REFUSE to listen to your complaints or refund your money.
Their customer services reps are trained to lie and misdirect you. They went so far as to have me fax copies of tickets to them to prove how badly the tickets were misrepresented in the description. Then they totally ignored the fax and follow-up phone calls.
They wear you out by ignoring your complaints or lying to you until you give up and go away. They protect sellers who deliberately misrepresent the value of the tickets and there is NO WAY to get your money back or correct the situation. PLEASE do NOT do business with StubHub unless you are anxious to be disappointed and ripped off.
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