I rented 3 dvd's from redbox machine on 5/10 on 5/11 I tried to return but the redbox machine was down. I called redbox and was told that my card would not be charged and to return the dvd on 5/12. I tried returning the dvd's on 5/12 but the machine was still broke down, I called redbox again and was told the machine would not be fixed until 5/14, to return the dvd's then and my card would not be charged for these rentals. I returned the dvd's on 5/14 as I was told. On 5/15 my credit card was charged, I for rentals and late charges, I called redbox and talked to Evon, she said I never called redbox and called me a liar, stating redbox can not give refunds.
People this is fraud and calling me a liar is defamation. I f I do not receive a full refund and a letter of appoligy from Evon, I will files in the COurts against redbox.
Dr. Jason d Flayton PHD
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