Beware Blockbuster Online DVD Rental Cancelation Scam! I was a member of their online service for 6 months and never had a lost DVD. I guess they were interested in a paying customer. After their sending DVDs screeched to a halt in the late January - February reported by other users I canceled my service and sent the remaining movies the same day. Guess what. All 3 movies reported missing and Blockbuster charged me full retail of $21.49 per movie. A call to customer service did not change anything. I did a google search and found other peopel reporting the same.
If you are going to cancel SHIP THE DVDS FIRST AND MAKE SURE THEY ARE REPORTED AS RECEIVED AND ONLY THEN CANCEL YOUR SERVICE. You will be sorry if you don't. As for me, I would not touch this company with a stick. Tell your friends about this simple tip, you will save them $60.
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