I canceled my membership with Blockbuster Online 2 months ago. After not receiving some movies i ordered and not having time to watch them when i did receive them. I canceled my membership sending all movies back that i had.
October 1st (2 months after i have cancled my membership) i receive 3 emails about the last movies i had that they have now charged my account $21 for each movie that they say was NOT returned. Thats over $60.00 they took out of my account WITHOUT my authorization since i canceled my membership 2 months ago, as well as send them their stupid dvds back 2 months ago after i cancled.
Blockbuster REFUSES to refund my money, stating IF they get the movies back then i will get a refund, but if they dont i will incur more fees. BULL! They never had authorization to take money from my account. I sent them their movies, obviously its a problem with the mail or their own distribution center. I just keep getting the runaround from them. When i call i can never get a hold of a person or else they're closed.
Blockbuster online is a fraud, a scam, and just out to take money from people.
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