I had a price plan which had a monthly E-coupon. Suddenly the feature disappeared. There was no notification of this change. After repeated E-mail's to Bblockbuster online, the E-coupon was put back in with reassurance that the price plan would stay the same. GUESS WHAT - NOT!!! Blockbuster increased the cost of my monthly plan, again without any notification whatsoever. I will cancel and never go back to these people. Customer service is worse I have ever seen!
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