Complaint / Review
Entertainment Rewards - Ticketmaster
Charged for Two Months on Rewards Account Canceled Same Day

After purchasing a ticket on the internet via Ticketmaster.com, I saw an ad that said they would give me $25 just for signing up. After carefully reading the agreement and seeing no catches, I filled out the forms for Entertainment Rewards.

I gave them the information they wanted, went and purchased another ticket so I could get my $25 rebate, and canceled my account that day.

Just recently I noticed that they had been charging me for the past two months. I called them and asked why I was being billed for an account that did not even last a full hour. They claimed that I had set up two accounts with the exact same information and said they would have no problem giving me my money back.

I am told the money will be refunded within 7-10 days, but I am wary. The problem with their story is: how can I set up multiple accounts with the same login and email address? That is a lie right there. They were expecting me to be a chump and let them take advantage, and that is bad business.