Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Donna Summer, Cache Creek Casino, Ticketmaster - Ripoff, refused refund. #175031

Complaint / Review
Donna Summer, Cache Creek Casino, Ticketmaster
Ripoff, refused refund

I'm really sorry Donna got sick the other night, it's one of those things that happens, and thank god she's ok.

That said, everyone (Donna Summer, Fahn & Co. Productions, Cache Creek and Ticketmaster) should all be ashamed of themselves for the way they have treated ticket holders. THEY ALL have left us, Donna's fans feeling ripped off, angry and hurt.

I too had tickets (6) to Donna's show at Cache Creek. The runaround being given ticketholders by Cache Creek and Ticketmaster is criminal. Ticketmaster won't give any refunds because the promoter, Fahn & Co. Productions informed them that once Donna sang one note, she performed so no refunds. I paid almost $450.00 to see Donna Summer do her ENTIRE SHOW. Not just 20-25 mins - 10 of which was her husband.

No one has any contact info for Fahn & Co. The BBB, yellow pages, State of California - No one has any contact info. [Apparently promoting shows in California is a fly by night thing. No licensing required]

Cache Creek is useless. The left everyone hanging the night of the concert, to be harrassed by their security. Then to offer a free buffet dinner. Not one of you out there would settle for that. Hell, they can't even get their story straight if Donna was hosspitalized or not.

As for Donna, where is she? (Oh yeah, that little statement she made, I almost forgot) It's her name and reputation at stake. Since it's gonna come down on her in the long run, You would think Donna would show a little concern about the treatment of her fans. Yes, venues are booked in advance... But she could at least say "Maybe we can do a makup show", something, at least show some real concern instead of just ignorining the situation.

I doubt if it even crossed Donna's mind what happened to all the fans who paid good money to see her the other night. After all, she got paid in full for doing the full show. [ Per Cache Creek, she got paid in full, up front]

What Donna's silence says to me is: Donna knows how little she performed that night, and aparently Donna agrees with Fahn and Co. That as long as she sings one note she has performed. Donna must also feel that her fans being thrown a "free meal" and treated like dirt is ok.

WELL, IT'S NOT OK WITH THIS FAN!
As a die hard fan who has stood behind Donna through thick and thin for years, it would be nice for Donna to step up to the plate and do whats right.

Ripped off and angry.

Jim
BERKELEY, California
U.S.A.


Offender: Donna Summer, Cache Creek Casino, Ticketmaster

Country: USA   State: California   City: BROOKS
Phone: 5307963118

Category: Recreation & Entertainment

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