As with some 300 others, this has also happened to me. I buy a lot of things over the internet and am very, very careful about opting into things and about privacy protection. On June 30, I purchased tickets on Ticketmaster (a ripoff in and of itself, I might add). When I was done, I vaguely recall some sort of popup asking me to fill out a questionnaire or some such nonsense. I am quite certain that I would have summarily dismissed such a thing.
Today I noticed a $9 charge to my card and, upon further checking, found it on the previous month's credit card statement as well. I called the 800 number and, like everyone else here, listened to Muzak for 45 minutes. Finally someone answered the phone and essentially blew me off, telling me that I had deliberately joined, not once but twice in the same session. Furthermore, no, she would not issue a refund. No amount of complaining on my part swayed her. But she did offer to cancel my "membership" effective today. I am certain that Ticketmaster violated my privacy and provided my credit card and other private information to Entertainment.com.
If anyone wants to get a class action going on this, I am in! This kind of thing is ruining the internet and must be stopped!
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