Usacomplaints.com » Recreation & Entertainment » Complaint / Review: TicketMaster - Entertainment Rewards - Charged $9 After Declining Rewards Membership, No Emails Received. #134024

Complaint / Review
TicketMaster - Entertainment Rewards
Charged $9 After Declining Rewards Membership, No Emails Received

I just noticed a $9 charge on my credit card from a company called Entertainment Rewards. I viewed the statement online, so I do not have access to any sort of contact info. I plan to call the credit card company about it tomorrow. I was not sure what the charge was for until I found this site. I am compelled to write this because of all the rebuttals on this site claiming that people are not reading the fine print and receiving emails about this service. That is not at all true.

I purchased a ticket a month ago. After the purchase I saw a link claiming I could get a discount on my next purchase, so I clicked on it. But as soon as I saw that it was a membership of some sort, I stopped and clicked the "no thanks" or cancel or whatever is provided. I did not finish completing the information. I distinctly remember that. I did see the fine print and I wanted nothing to do with this service. I am certain that I did not click on anything authorizing any charges of any sort. Also, I have never received any sort of email confirming my membership, unlike what the employees posting rebuttals claim, something about receiving three emails. I have received nothing from this company: no emails, no coupons, certainly not any of the so-called discounts or services I am supposed to receive during this supposed free membership.

This is ridiculous. Right now, I do not even know how to contact them to try to remedy this situation. When I do a search on the web, I cannot find any sort of website for them. I am hoping the credit card company will be able to provide me with a phone number.

My only purpose in writing this is to clarify that in my situation, there was no contact from this company whatsoever. I take great offense to the Entertainment Rewards employees claiming that everyone complaining is just being silly or ignorant. I am very cautious about how I spend my money and check my online statement a few times a week in fear of scams like this. However, other people are not so careful, and companies like this take advantage of that.


Offender: TicketMaster - Entertainment Rewards

Country: USA   State: Nationwide
Site:

Category: Recreation & Entertainment

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