I am a loyal customer of the Newport Folk Festival, my family and friends have been attending this event since the early eighties. I received an email for a Pre-Sale discount offer for the 3-day ticket with a link and a Promo Code to save about $20 on this approximately $195 ticket.
The presale offer was for January 8th at 10am. I got online exactly at 10am filled in the code and it said there were none available. It took me less than a minute and none were available. I tried 10 times in a row back to back with no luck. I called Ticketmaster after a long wait I spoke to 2 customer service people with no satisfaction. They just gave me a runaround. They didn't believe the presale was today (Jan 8th), so I emailed them the link. They spent an hour on the phone saying they understand why I am upset and talked in circles.
The only way we can prevent these bogus Ticletmaster promos from happening is to spread the word, litigate or get them to stop using this scam.
I will not use Ticketmaster if possible, they try to monopolize ticket sales, charge excessive service fees and use bogus marketing tactics of promoting presale offers with few actually sold. How could Newport Folk Festival 3 day Presale tickets be sold out in seconds, or minutes? The Festival is over 5 months away, there are no seats to sell, it's at Fort Adams State Park with acres of land that you sit on, and has 4 separate stages. So how many presale ticket "spaces" were sold between 10am and 10:01am when it said they were not available. Shame on Ticketmaster and shame on the promoters of Newport for allowing this to happen.
Ticketmaster presale tickets for Newport was a fraudulent promotion and a Ripoff!
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