Do a search online for complaints on Empire Today! I have just read hundreds of online horror stories on this company! Save yourself the aggravation and move on! We contacted Empire and the salesman "David B." gave us a quote on a 64 sq ft. Bathroom tile floor. He took some measurements ...
Bought a dryer using the phone personal shopper assistance. Talking to a real person was great. Unfortunately, his answers were inaccurate. I was promised a delivery between 4 and 6pm when I purchased the dryer. (I am a single mother working 45min from home, so this late afternoon was VERY ...
Ordered a Samsung Refrigerator with expedited, white glove delivery, an professional installation. Price was great, and received multiple email updates regarding shipment and delivery. However, the contracted delivery compnt proved to be untimely, offering delivery only one day per week. Nothing ...
Wouldn't deliver my dryer as promised, bumped me back 1-2wks because I tried to discuss the issue w a human, and now are holding a charge on my credit card until 7-10days are up preventing me from purchasing a dryer from someone who will deliver asap. I am a single mom, work 45min from home, have a ...
We have had our BR-111 floors for several years. Immediately I contacted our builder, the flooring company, and the BR-111 rep about the haze that appears on our floor. I use only what is recommended from the company to clean the floor. Everyone came and looked at the floor a few times with little ...
Our refrigerator has been down 4 days. Parts was suppose to be here Tues Sept 27 PM. It did not arrive. Repair scheduled for Wed. Afternoon. Not happening. First call rep. Said part would be here in an hour. After an hour called back. Was told it hasn't left mfg yet and has NOT shipped. Don't know ...