We had a flood at a rental property that caused significant damage and a claim with our homeowners insurance. Unfortunately for us, GMAC went bankrupt and we wound up in the clutches of Green Tree a non-customer oriented or friendly company. The insurance company cut a check for the water ...
Green tree took over the bankrupt GMAC loan and compared the customer service at GMAC as well as the information available through GMAC these companies leaves a great deal to be desired. Their phone tree to get to an actual person is a nightmare. You don't know who your loan person is unless you ...
Four weeks later, have no confirmation of shipping, have called 7 times to find out whether it will be here in time for our scheduled time off to do the work, and nothing. Silence. Won't answer phone, won't answer email. They took our money just fine, but that was it. No idea if and when it will ...
Horrible. I ordered online a washer machine from ViveDecor. They said it would be delivered between 10-15 days. After 15 days, I was concerned about my delivery. I paid over 1k and still had no details concrete details of where it was, so I called vive. I spoke to the receptionist who was ...
I have been trying to close on a Fannie Mae home. It's been nearly 3months and I have yet to get a closing date. After 2 rate lock extensions at a rate of $1,100.00 per extension, and after countless voicemails to Fannie Mae imploring them to get back to me on a conclusion as to whether or not I ...
Green Tree acquired my mortgage via GMAC bankruptcy. Of course had we known then exactly what type of company Green Tree was and the rude and disrespectful customer service employees they hire, we would have refinanced through another company - any other company BUT Green Tree. Customers coming ...