I ordered cabinet pulls on 1/18 and never received an e-mail regarding shipping dates. I kept calling and getting the run around - too early to call company, no answer, etc. I then sent at least 6 e-mails asking for an update. I received one saying that my items would be shipped on 1/31. It is now February 6th and I have no information from any shipper regarding my items. When I enter my order number on their site it gives me a no information reply. The woman that I have talked with in customer service could make you get medieval on her body. She is just awful and lets you know she doesn't care.
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