I feel compelled to address complaints that were made against Nor’Easter Roofing by a unit owner where I also reside. I and many of the other 10 owners had a much different experience. Nor’Easter was contracted by our Trustees to replace the roofs in December of ’09. While not a recognized month to begin a project due to extremes in temperature Rob and his team stepped up to the plate. They waited for temperatures to rise to specified working degrees and arrived that day. Extra men were brought in to ensure the job was completed before bad weather could interfere. The two buildings were draped by tarps to protect them as well as to allow the team to slide debris off of the roof rather than having it thrown off into the snow covered yards. At day’s end the guys cleaned up, sometimes in the dark and with a foot of snow on the ground. The job was completed in a timely and quoted fashion. Debris was collected and Rob even assured us that since there was snow covering the ground he would come back whenever needed if more was found. He was on site for the project, his team was courteous, and problems were always addressed and reported to Trustees. While no company may be perfect, I can certainly tell that Nor’Easter takes a lot of pride by being on site, returning calls and responding to issues when they arise. (Plus, the roofs look great!) I feel this is a situation where the internet can be extremely damaging when 1 individual can injure a company’s reputation with what I believe are a lot of false comments. I hope you will ignore these complaints, consider Nor Easter an option and allow the work to speak for itself!
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