Since late ASC has added bogus charges to my mortgage, falsely claiming that I did not have homeowner insurance, had not paid my property insurance, etc. They even set a letter that Wells Fargo had cancelled my insurance! Not true!
I have been on the phone with them several times weekly... They promise they will refund my money if I send proof of insurance, which I have done so repeatedly. When I check that they have gotten it, they have, but the next time I call, they claim I have never sent it! What a nightmare!
Their latest trick is to claim that the terms of my original mortgage require hurricane insurance. It does not. Now they say that the terms "wind insurance" and "hurricane insurance" are interchangeable insurance terms. They are not. They now say they will "review" my mortgage terms, but that will take a while. Meanwhile my mortgage payment is about $1,000 more than my original payment!
Naively, when I had provided them with all the insurance proof they had asked for, I asked them to credit the money to my mortgage payment. They did not do so. Too late, I found that they had reported me for non-payment to the credit agencies, and ruined my credit!
I have had continuous homeowners insurance and paid my property taxes, and provided them with plenty of proof, plenty of times. I have concluded that they are a thinly disguised insurance company, and have a whole battery of tricks to deceive and manipulate the consumer to get money illegally and not give it back. These are monsters! This is my HOME they are threatening!
I am at my wit's end... I should not have to spend all my days fighting thieves!!!
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