Complaint / review text:
I started going to the Post Office located at 9130 Markville Drive, in Dallas, TX about seven months ago. The agents at that postal facility were the rudest, unhappiest looking agents I had ever seen. They did not seem to enjoy working with people and one agent in particular stood out. His name is Mark Pound. Mark Pound was the most "openly hostile" white man I had ever met, and that says a LOT since I am in Texas.
Right off, Mr. Pound was rude and very snarky. He seemed to take a particular displeasure in me everytime I entered the post office. He was so open about his disdain I would look around to see if anyone else could see his facial expressions or the way he would flick his hand in my face telling me to move on. This guy was particularly "NASTY" but no other post office worker would pay attention and honestly I don't think they cared.
I complained to his manager several times and nothing has been done.