Usacomplaints.com » Politics & Government » Complaint / Review: The Cortina Apartments (Sentinel) - The Cortina Apartments (Sentinel) ripoff unfair practices as management decides who gets use of pools @ racketball court on a joining property. #54947

Complaint / Review
The Cortina Apartments (Sentinel)
The Cortina Apartments (Sentinel) ripoff unfair practices as management decides who gets use of pools @ racketball court on a joining property

The Cortina seemed like a great place litle did I know it was a rip off! The problem here is a manager who makes up and changes the rules as it suits her needs and bonuses. When I moved in I was told that we had use of the pools, racketball court, tennis court and weight room in the sister property (The Boulevard). This was nice when our pool was crowed or to use different exercise equipment and of course play racketball!

One day somebody noticed the pool gates were not keyed which I am sure is some sort of violation in itself. At this point the manager had both properties keyed but due to the fact the two properties had given different amenity keys for the two weight rooms they keyed them different. Renters were told several different tales includeing insurance which did not make any difference for five years. People were also told the management decided and you should not have been told this upon touring the property and sorry but we could not make up that many keys so as a result I suppose they exspect us to shrug and walk away.

I think not I have been lied to at least twice. I think this was a mistake that would cost the Cortina money and effect the bonuses! At one point the manager took it upon herself to decide who could and could not use the ajoining amenities and giveing out keys at her own discresion and at the same time telling people that she did not want there these properties are seperate and no longer share anything.in my book for a place that uses the phrase fair houseing act as much as the do shame on them!!!

The Cortina was a nice complex untill shortly after this manager stepped in and it has been steadly going down hill. There are way to many problems to list like break ins unusual traffic at all hours and it seems to be being ignored on all levels! Thank you for the oppertunity to tell people about this and I hope someone will take notice.

They Do IT For The Money!!!
Phoenix, Arizona
U.S.A.


Offender: The Cortina Apartments (Sentinel)

Country: USA   State: Arizona   City: Phoenix
Address: 11 E Bell Road
Phone: 6025043701

Category: Politics & Government

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