Usacomplaints.com » Politics & Government » Complaint / Review: Sacred Heart Elementary School - Hp p2015dn. #543009

Complaint / Review
Sacred Heart Elementary School
Hp p2015dn

Our school received 5 of these printers along with an HP Server, switches and several other item. The P2015DN printer sat in a box till this summer when I installed it on our network. It printed around 10 jobs and now the formatter board goes out. Cost quote from HP $289.00. Cost of new P2015 DN printer $300. I have checked the web and it is repleat with others having the same problem. 1 school bought 10 and has 3 with this issue 1 month out of warranty... And on & on. This is obviously a re-ocuring issue with this model. If they would send the board I would even install it. The printer is several months past warranty and I would not complain if there wasn't so many others with the same issue. When we were with IBM they replaced certain system boards they knew were defective long after the warranty period. I wish HP would help us out as we don't have funds to fix or replace it.


Offender: Sacred Heart Elementary School

Country: USA

Category: Politics & Government

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