On 12/24 a metro bus driver ran into the back of my new 2003 Toyota Corolla while I was stopped in traffic waiting for the light to change. I was given a claim instruction card by the guilty driver and I promptly filed a claim with the claims department, my insurance and DMV.
One of their adjusters came out and took pictures of my damages and I also had the damages summarized by a mechanic. The damages total over $1,300. Unfortunately, the Metro company can not find the driver of the bus even though I provided them with the exact route, location date, time of the accident because of this they are refusing to pay for my damages.
The Metro company were clearly at fault and I am being penalized because they can't find their own driver.
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