I ordered 42 heart shaped stress balls for my office staff for Valenties Day. I received order confirmation on February 6th. As it grew closer to the 14th I called and emailed serveral times to see the status of my order. Their website stated they were moving their warehouse so there would be a delay in their response. I NEVER heard from them on my order. I figured it was lost since they were moving so I figured I would not be charged.
I received my company credit card statement and there was a charge for $95.53 on it from Klear Gear. So again I call their 888 number only to find the same voice recordings and again no real person to speak with! I have left messages and sent emails regarding this. I have also disputed this charge with the credit card company I used.
I find this type of company and service appalling and I am surprised there are not more "ripoff" reports regarding this organization!!!
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