Phone lookup
(972) 277-0300
Complaints mentioning14
Complaints & Reports
- Video call deposit of $20 never worked, refund refused
- Paid for family calls that kept dropping, refund requested
- Charges for calls to a removed number and threat of account block
- Deposit made but inmate calls would not connect
- Unexpected payment demand after account was cancelled and refunded
- Unaffordable call rates and prepaid account gone negative
- Overpriced inmate calls that drop after ten minutes
- Calls dropping immediately after acceptance at $3.95 per call
- Unused call balance recoverable only through Western Union and no employee reachable
- Representative demanded security code and exact call date and would not help
- Calls cut off at ten minutes, prepaid account owes balance
- Calls costing $14 that cut off after a second
- Constant dropped calls from UK to US facility, no reimbursement
- Phone service blocked for a week after an accidental key press