Usacomplaints.com » Newspapers & Magazines » Complaint / Review: Washington Post Co - Stop billing me & cancel when i say cancel. #890707

Complaint / Review
Washington Post Co
Stop billing me & cancel when i say cancel

I paid for the post for so many weeks by check in its entirety. After those weeks past, they just started billing me without authorization and then harrassed to collect. It is still not resolved. The customer service is horrible and they truly do not care about whether or not they helped. When we asked for a managers name and number, they couldn't even produce one. Lauren Smith said she couldn't even cancel our subscription (THAT WE DIDNT AUTHORIZE!!!) If you want the paper, our advice is to get one from the grocery store or coffee shop because they are a hassle!



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