Complaint / review / scam report

Complaint / review text:
I received an invoice from the Hearst Corp thanking me to choosing to be a part of their Continuous Service Program and saying they had recently processed my renewal to Food Network Magazine as they had previously notified me about.

I never chose to be part of their Continuous Service Program (I've never heard of the Hearst Corp until this scam invoice arrived! ), was not notified of their processing of a renewal for the magazine (I had already consciously decided NOT to renew the magazine when the REAL renewal notice was sent out) and I have no intention of renewing now.

Once I received this invoice, it was difficult to find a phone number to contact the Hearst Corporation to complain and tell them I was not renewing.

When we first subscribed on-line via a USPS mailing, they happily subscribed us, took our money, and at the end said "by subscribing, you automatically authorize us to charge your credit card each year to renew this magazine". It was never mentioned until we had already subscribed. THIS HAS TO BE AGAINST THE LAW. There is no way to contact them to cancel.

Once I did search for the Hearst Corp on line, there are nothing but complaint registry sites listing a multitude of complaints for against them for this same scam involving several magazines and multiple mailing addresses for the Hearst Corporation. Why are these people still in business???

Contact information:


Country: USA

Category: Newspapers & Magazines


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