I called the company to ask them about the Cricket phone and minutes card that I purchased the day before. I spoke with three different people and got three contradictory answers to my questions. When I asked to speak to a supervisor, I was put on hold for very lengthy periods of time. Eventually I ...
I lost my job on 7-11. Was laid off due to the economy. I then cancelled my landline and internet to reduce costs. Sometime between Feb and Apr. ATT offers the internet for 19.95 for 12 months in order to get back with them. I agreed. From that time on every month instead of charging 19.95 per ...
I am yet to hear about the status of my order which has been "processing" for over a week, the customer service is always offline and my product has yet to be shipped or my emails replied to ...
I switched from Verizon and ever since I did-I've had trouble (with Sprint). Most recently I was told to add a service to my phone would be $10—I called ahead of time, then went into the store and asked again&the whole time I was told $10. I add the service. Next I find I was charged $20 for ...
I called in to Sprint Customer Service, to try to reopen my account, and although the people were really nice, they kept putting me on hold and then I would end up back in the call loop and have to explain my issue all over again. This happened like 6 or 7 times. Then, after over an hour on the ...
We keep getting the run a round by them, they took money out of one of our accts. For a different family members acct. When we aren't even on their account. Then they said they don't know how we got on their and can't remove us or give us our money back that they took out to pay for this other ...