My wife and I switched to their Pre-Paid plan after 10 years of being a regular plan user. Reason being all the grown kids now had their own cell plans and Mom & Dad used their cells very occasionally. We were throwing hundreds of expensive minutes away each month so the switch was a necessity. I found out rather quickly that CellCom goes out of their way to deter folks from the Pre-Paid plan. Here are some of the hoops they make you jump through...
1. Your personal check is no longer good. After 10 years of dropping off my check at the local office I now have to use cash or credit. They claim with a personal check there is no recourse if the check is bad as you no longer have a cell plan.
2. Can no longer keep your previous number that you had for 10 years. They claim Pre-Paids require a separate number assignment.
3. If you are out of the local area you have to dial the number twice to connect to your calling party. So much for speed dial or voice dial.
4. When out of the local area, you appear on someone's caller ID as some unknown person from a different State of the Union.
5. No billing. You have to remember your monthly anniversary date to come in and purchase minutes. If you pay earlier than your anniversary date, that date is now your new anniversary date.
6. The day before your anniversary date if you happen to be in the middle of a call, they will disconnect you so that you can listen to a pre-recorded announcement concern purchasing more time.
In all, the Pre-Paid plan is an affordable choice, but if you want to be treated with a little dignity, consider Tracfone or Consumer Wireless.
0 comments