The phone 6316644253 has been put on standby with approval from your manager. I called in November to to keep it on standby and spoke to Shanigua. All was okay. Today I called to keep up the standby and was told they disconnect the phone. I was told to pay the 88.36 and standby was to continue, by Terry. I paid and was transfer to electra to reset up. At the end, your representative lied to me to get me to pay my sons phone on standby. They refuse to give me an email or phone to express my grievance. Please call me. My son in overseas and has been your customer for 15 years. The phone has to stay on standby till he comes back. I was deceived and lied to my your worker.
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