Usacomplaints.com » Mobile Phones » Complaint / Review: Verizon Wireless - Returned air card in 2008 but billed and sent to collections. #1098629

Complaint / Review
Verizon Wireless
Returned air card in 2008 but billed and sent to collections

I bought a air card in 2008 carried it home, tried it out about 4 pm it did not work, I carried it back about 5pm, the same day, and received a full refund. A few weeks later Verizon sent me a bill for service, I went back to the store talked to Dan Burnette I told him Verizon was charging me for service but I had returned the air card. I gave him my receipts proving that I had returned the air card, he made copies sent them to Verizon wireless, but Verizon continued to bill me anyway. I did not pay the bill that I did not owe so Verizon sent the bill to collections all three collections agencies. I contacted the agencies faxed my receipts to them and the agencies took the charges off but next year Verizon put the charges back on my credit report. I would dispute the charges again, Verizon would put the charges back on my credit report the next year, this continues, I talked to several Lawer over the years they told me to pay the bill that I do not owe. I wrote The Federal Trade Commission told them my problem, I tried to get in touch with TV problems with no success, what do poor people do other than pay the bill we do not owe.


Offender: Verizon Wireless

Country: USA   State: Michigan   City: Southfield   ZIP: 48033
Address: 26935 Northwestern Hwy Ste 100
Phone: 18662661445

Category: Mobile Phones

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