I purchased a refurbished MacBook Pro from Software Supply Group almost a year ago.
Software Supply group sold the laptop to be as "refurbished" and I believe now that the laptop was only "wiped".
I believe this because within weeks of purchase the battery failed. I purchased a new battery, and communicated the problem to the vendor. They offered to reimburse me for that expense, so I scanned the receipt and they processed reimbursement. Life went all and all was fine.
Eight months later, in June of this year, the laptop failed again, I was travelling on business so it took a few weeks to get it to my Apple Certified Repair shop.
The Apple people scanned it in as they reported that this laptop was recalled by Apple 4 years ago for a faulty video card but that recall had expired. Had Software Supply Group actually REFURBISHED the laptop they would have known this and replaced the LogicBoard for free. However, Software Supply Group was not selling a REFURB, they sold a laptop that was WIPED.
So, I lost all my data and my laptop.
I believe that Software Supply Group committed fraud in marketing this item as refurbished.
I have communicated with them, and since the sale was over 90 days ago - they offer nothing for consumer protection. I will be working within my legal rights for my state.
beware of seller.
Software Supple Group will continue to be a huge disappointment.
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