Metro van line llc in paterson, nj is crook. Ryan is the main guy and ralph is estimator. Ralph came to my house and gave me estimate of $1986 approx. And then on day of move 4 men and ralph came to my house. First surprise was $500 for crate. They said they made it specially for me. Only 4 guys, working so slowly. One of the truck lift was not working.
They started at 10 am, every 15 min was cigarette break.By 4 pm they were exausted. The estimator was so wrong we needed 3 trucks, they only had two truck. We had to leave stuff behind for next day pickup. Next day they send total of 10 men ofcouse at my cost. More the merrier constantly talking no work. I even took picture of them talking. Every time i say something they would get mad. They even fought with my buyer and me.
From $1986, i wind up paying $7000. They were suppose to do shrink wrap, instead used pads. Things that was suppose to be wrapped were not wrapped. Lots of argument, as ralph main guy disppeared during the move. Noone from metroline was there at the move, as they had given job to third party contractor. All those extra charges at last minute: long carry, stairs carry, storage fee, lots of money for packaging. Once you have scheduled move, last minute they rip-you off.
Bottom line: they are crook. I would not recommend them to anyone. Stealer, liers, not reliable, very argumentive, slow movers, thrid party contactor not present at the move. They are middle men making money. Very bad estimator.
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