We are a sign/design company located in Joplin MO known as Sign Smith. Our company is small and we operate on a small budget. David Strand's company bought out a local company known as Crossroads Transportation and the manager (Keith Hawks) came in and ordered $2500 in decals in March. We rushed these signs to make for his trucks. Eventually the business went bankrupt and Keith left town to manage another business in OK.
Our office began contacting David Strand to get the bill taken care of. We have been told at three different points that a check was on its way. The last time (October 15th) we dropped the total amount owed to $2150 which was less than the original amount plus we took all the penalties and interest off. David promised a check in the mail THAT DAY. Five weeks have since passed and David has been in a meeting each of the three to four times a week I call. He has failed to answer or return one phone call. Our office has been nothing but kind and courteous to David.
At one point he suggested that our business conspired with Keith's assistant and that he shouldn't have to pay us, meanwhile always acknowledging that he believed Keith did order the merchandise and agreeing to pay. We are tired of trying to bend over backwards for a person that does not show us enough respect to return a phone call in five weeks. We will maintain this complaint and if needed attach all correspondence, letters, invoices, the product created on vinyl, and logged phone calls to show why this company deserves bad reviews.
Our owner, Eli is only 26, but understands the meaning of what a man's word should be much better than David Strand. I have watched him sacrifice to help customers and those in need. We are men of our word and expect the same from other business leaders. I don't like airing dirty laundry like an unpaid bill but we have exhausted every avenue. I hope David reads this because I know he understands and is fully aware that all this is true and how hard we have worked to this point. As I stated, we are a small company of four guys, but we hold ourselves to a high standard of business integrity. We held up our end and look for David to hold up his.
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