Had a warranty for replacement bulbs for my DLP TV. Called two months before the warranty was up and requested one bulb (warranty was for two). They said they would call be back, but they never did.
Then I called back but the warranty was out, and they refused to send me a bulb stating the warranty was out. I told them I had called and they even had a note of the call, but said I was suppose to call them back. I told them I had requested a bulb what more do you need.
Alas, no bulb. So I will NEVER buy any extended warranty from this company. BTW you need to go online and see what other names they go by so they don't get you again by using a different name.
Some of the names they go by are:
Dba: virginia surety company inc,
service plan of florida inc,
twg innovative solutions inc,
consumer program administrators inc,
cpa/consumer program administrators, inc, the warranty group,
twg holdings inc,
npcc/national product care company,
serviceplan inc, product care inc,
service saver, inc,
serviceplan of florida inc,
national product care co,
twg home warranty services inc,
automotive warranty services inc,
automotive warranty services of florida inc.