Usacomplaints.com » Miscellaneous » Complaint / Review: Sunset Publications - Melbourne, FL - Consumer Report. #963603

Complaint / Review
Sunset Publications - Melbourne, FL
Consumer Report

I received a phone call the Sunset publication company for a 30 day free trial for there magazines for 39.95/month on 2/27. When I received my Discover card statement the charge was for $119.90 and I had not received the information that they told me that I would be receiving from the company regarding my 30 day trial. I tried to call the company with the phone number that they called me from, but the number was not in service. I called my Discover card on 3/14 and they placed a temporary credit pending investigation. Credit was made to my account by Discover card after there investigation of $119.90. I then received a phone call from Sunset Publication and the representative that called yelled at me for cancelling the payment and informed me that I could not cancel the subcription - I told her that I wanted to cancel it all together, that I never received the information regarding the subcription or any magazines. She refused to speak with me and hung the phone up. I then started receiving magazines - none of which that I was able to select and I refused them and sent them back to the company. About a week ago I received a phone call from Ben Johnson from CLX Systems/Westwood Management (a collection agency) and then I received a letter stated that I owed Sunset Publication $1798.50. I have filed a complaint with the Attorney General's office and also informed Mr. Ben Johnson of my actions. I will also be filing a report with the Better Business Bureau in Melbourne, FL.


Offender: Sunset Publications - Melbourne, FL

Country: USA   State: Florida   City: Melbourne   ZIP: 32901
Address: 13 E. Melbourne Ave
Phone: 8775044012, 8007770117
Site:

Category: Miscellaneous

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