An Internet order was placed on 9/7, Order # 27393, for a replacement bag. I received no response or confirmation for the order however my Credit card was charged for the item on 9/8. When calling their 800 number, 1-800-314-5576 the call went to a mailbox that was full. As of 9/17, the phone number no longer works.in addition to this, there has been no response to several emails and there is no return receipt indicating that their mail server is up and running.
I contacted the pareent company, Poolmart Inc. On 9/24 and spoke to a person named Bob. He took my name and number and offered no other infirmation than other he would call me back.
Complaint / Review
PoolProductSuperStore.com
Consumer Report
Author: Anonymous 156725
Offender: PoolProductSuperStore.com
Country: USA State: New York City: Nesconset ZIP: 11767
Address: 271 Smithtown Boulevard
Phone: 8003415576
Site: poolproductsuperstore.com
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