Usacomplaints.com » Miscellaneous » Complaint / Review: CW Marketing Oakville (TVDVDSets.co.uk) - Consumer Report. #946632

Complaint / Review
CW Marketing Oakville (TVDVDSets.co.uk)
Consumer Report

This company runs a website called "TVDVDSETS.CO: UK", advertising DVD sets of old 1970's TV programmes. They have a ".co.uk" domain name, a Union Jack on their website, and give the impression they are a British company.

However, once you order and pay for your DVDs, nothing arrives. After 5 weeks I contacted them and they responded that delivery takes 3 - 6 weeks, but cannot be traced, but "is very reliable". There is NO MENTION ON THEIR WEBSITE THAT DELIVERY TAKES 3 - 6 WEEKS OR THAT THEY ARE NOT A BRITISH COMPANY.

After 6 1/2 weeks I notified them that still nothing has been received. They responded that the package has been released from Customs, they had to pay $18 in duties, and it will "be delivered within a week".

Do not buy anything from this company - it is a scam!


Offender: CW Marketing Oakville (TVDVDSets.co.uk)

Country: USA

Category: Miscellaneous

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