Usacomplaints.com » Miscellaneous » Complaint / Review: PCCareExperts.net - Consumer Report. #940630

Complaint / Review
PCCareExperts.net
Consumer Report

Was having trouble with yahoo email, so goggled "yahoo contact number" and called what I thought was Yahoo (in retrospect, should have realized it wasn't, since it was first number in ads at top).
The number I called was 1-888-582-5145, for yahoo-support. Email-help.net.

Spoke with person, think from India, who said he was with yahoo support. I gave him permission to access my email account. He said my computer was being hacked into from at least 2 other locations, and all files (quicken, online banking, etc.) were at risk. He then put me on the phone with his "manager" to help me. This person said I could take in my computer (mac) to Office Depot or Staples and have them fix it for $320. Hmmm? Then, he said the alternative would be to use an online service with "Mac 35" certified technicians for $199 and one year guarantee. Before I could respond, he connected me online (yes, it was stupid of me to earlier allow an online support connection, through logmein123.com) to pccareexperts and a pop up for my credit card info appeared. That's when I told him no, log out of my computer now, and I'm reporting you. He was flustered, and hung up.

So, I now need a legitimate mac expert to see how I've compromised security for all my files. Also, anyone know how we can go after these guys??


Offender: PCCareExperts.net

Country: USA   State: Delhi   City: New Delhi   ZIP: 110058
Address: C6B/59, 2nd Floor
Phone: 8883070877, 919818092606
Site:

Category: Miscellaneous

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