Complaint / Review
FreeShipping.com
Canceled Twice by Phone but Bank Still Charged 12.97 Monthly

I received my bank statement several months ago and called this company at 188-518-0135 to see why they were charging this money from my bank account. They said it was because I gave them my permission. I told the lady that if I had given them my permission, I would not be calling to find out why they were charging that money.

So they cancelled it, but they kept charging me. I called to cancel the first time on 6-11-12 and the second time on 7-16-12, every month. On 8-13-12 I received my bank statement and it shows the amount of 12.97 again. Could you please help me recover my money? Thank you.