Complaint / Review
FreeShipping.com
Unauthorized $12.97 Monthly Bank Charge, Doubled in August

IC * FREESHIPPING.com is charging my checking account at least once a month, sometimes more, $12.97 per month, without my consent.

When I attempted to find out what they were charging me for (about 2 months ago), I called the 800 number listed on my bank statement (there is no number on my most recent bank statement). I was told that I was paying a monthly service charge to access all files and records on "Ancestry.com," though I do not recall ever registering for that site. I asked them to cancel my account and give me a credit for any previous charges, as I never accessed their site!

I apparently did not notice the recurring charge on my August statement; however, I just got my September statement and the charge is there. I pulled my August statement and found that my account was charged twice in August.

Since there is no longer a phone number listed, I did a Google search for "IC * FREESHIPPING.com" and was led to a complaint, where I learned about the fraud this site is getting away with!

I would like to know how they got my bank account information. My statements usually show the last 4 digits of the debit card used or the check number, etc., but for this charge it does not state how the money is being paid to them, it just is!