I used to work for them as a collector. They are a fradulent company. Some of the customers did in fact make the calls but I would have to say 99% of them didn't. I was tired of calling people and having them yell at me telling me there was no way they could've made the calls, so I did some investigating, and I found out that they are actually tapping into people's phone lines and placing the calls on a bill and saying they made the calls. Plus most of the recordings sounds like it was done by the same person. Take it from me, I used to work there and I know for a fact that it is a fraudulent company.
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